Data Protection Details
Effective date: May 22, 2026
This page summarizes how Dropship Supply handles protected customer data for Shopify review. The app processes protected customer data only to provide fulfillment, delivery, tracking, payment support, support, and claims.
Protected customer data needed
- Customer name: required for parcel recipient and carrier label.
- Shipping address: required to fulfill and ship orders.
- Phone number: required by carriers and fulfillment partners for delivery issues.
- Email address: used for order support, claims, and merchant/customer communication when required.
- Order line items and fulfillment data: required to identify products, quantities, payment amount, tracking, and claims.
Review answers
Do you process only the minimum personal data needed to provide value to merchants?
Yes. We process only shop, product, order, fulfillment, shipping, payment status, tracking, and claim data needed to provide the app.
Do you tell merchants what personal data you process and why?
Yes. The Privacy Policy, Terms of Service, and Data Processing Addendum explain the data categories and purposes.
Do you use personal data only for the stated purpose?
Yes. Customer data is used only for fulfillment, delivery, tracking, payment support, support, claims, security, and legal compliance.
Do you have data processing agreements with merchants?
Yes. The Data Processing Addendum is incorporated into the Terms of Service.
Do you respect customer consent decisions?
Not applicable. The app is not used for marketing consent management and does not send marketing messages.
Do you respect customer decisions to opt out of sale of data?
Yes. Dropship Supply does not sell personal data.
Do you use personal data for automated decision-making with legal or significant effects?
Not applicable. The app does not make automated decisions with legal or similarly significant effects.
Do you have retention periods?
Yes. Retention periods are listed in the Privacy Policy and are limited to fulfillment, support, claims, accounting, security, and legal needs.
Do you encrypt stored and transmitted data?
Yes. The app uses HTTPS for data in transit and managed infrastructure controls for stored data. Secrets are stored in environment variables and access is limited by operational need.